How we work with you

We’ve been around a while and we’ve made a few mistakes. We’re a business, just like you.

Having a team with decades of experience, tools and processes that we continuously improve upon and a focus on making you LOVE working with us, means there’s a good chance we’re going to be the best IT Services partner you’ve ever had. But sometimes it just isn’t meant to be, and that’s ok too.

We start everything with a conversation. Things work better that way. We want to understand you, and understand how we can help. If we can’t, we’ll be the first to say so! If our values align, and we can bring something valuable to the table… awesome, let’s get started!

We’re here to help growing businesses with the experience, processes and tools to gain control of technology.

Our 3 service offerings

  • eResponse: You call us when you need us, and pay when you use us. We’re retained to be responsive, and keep the basics under control.

  • eServices: As close to your own IT department as you can get without ever hiring a staff member! We take care of pretty much everything.

  • Co-Managed IT: Your internal IT Department will deliver better solutions to your business using our tool set and experience.

… so you can choose how much you want us engaged in your business!


eResponse

from $24/seat

per Month

We Keep your computers optimised

We keep your computers protected

We are retained to respond quickly

Remote Support so we react faster

No call-out fees

eServices

from $91/seat

per Month

Reactive Support Services

Network Administration

Proactive Technology Management

IT Management

Management Reporting Services

Co-Managed

from $18/seat

per Month

Service Desk Management System

Remote Monitoring & Management

User Helpdesk Portal

Mentoring & Development

Management Reporting Services



Rather than hiding our pricing as the last surprise in a long process of trust building, we like to get it out of the way early.. Your time is too precious to waste getting to the punchline!

There are, of course details around each service offering that need a conversation. Nothing hidden. We’re all about transparency. You will never receive a bill from us you aren’t expecting.





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