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Free IT Auditing Tool

Assess your organisation's IT systems across 5 core areas.

Step 1 of 7

14%

Start change by uncovering your technology flaws
Understand your technological position within 10 minutes! Assess your IT situation using our free, self-serve technology auditing tool.

The outcome?
A report on your current IT situation with direction on how your business can create positive changes with technology. Sounds like something you need? Click next below and start discovering!

1. People
This section evaluates your success in using technology to attract and retain good people.
How do you measure your staff IT literacy?*
- IT literacy not known
- Have an idea based on gut feel
- Literacy tested and measured
- Measured and benchmarked with improvement plan
Technology attracting employees*
- Losing employees because of poor systems
- Retaining employees in spite of poor systems
- Technology not a factor in staff retention
- Attracting top employees as a result of technology available
BYOD (Bring Your Own Device)*
- No personal devices permitted at work
- Personal devices permitted but not supported
- Personal devices supported
- Use of personal devices encouraged and supported
Cloud enablement*
- Company opposed to cloud technology
- Currently exploring cloud but not deployed
- Hybrid cloud systems in place
- All in with the cloud
Mobility*
- All work done at the office
- Email on mobile phones only
- Mobile devices supported as best effort
- Workforce fully mobile
Performance measurement*
- No measurement or reporting on staff performance
- Manual reporting against KPIs
- Automated, scheduled reporting on KPIs
- Live dashboarding of performance data

2. Process
This section provides an indication of the maturity of your business processes, their documentation and whether or not you are leveraging process automation to improve productivity.
Process documentation*
- Process documentation non-existent
- Paper-based, incomplete or inconsistent
- Electronic, integrated
- Culture of continual updating of processes using best-in-class electronic tool
Process improvement*
- No tracking of process compliance
- Process breaches identified but no improvement mechanism
- Continual measurement with process review meetings
- Measurement, closed feedback loop, improvement embedded in culture
Process automation*
- No opportunities identified for process improvement
- Automation opportunities identified but not implemented
- Basic process automation
- Continuous automation identification and implementation cycle
Sales automation*
- No sales automation
- Simple automation like electronic proposal sign-off
- Auto proposal generation with electronic sign-off
- Automated lead tracking, quote demand and proposal generation and electronic sign-off
Business Apps*
- No opportunities for business apps
- Apps identified but not deployed or isolated use
- Apps included as part of company tech standards and deployed company wide
- Apps deployed and integrated with line of business applications

3. Management
This section evaluates your view of technology as either cost-centre, or business enabler. It considers how well you plan for and implement new technology and how much technology risk you are carrying.
Business Continuity*
- Unknown risk profile
- IT risk assessment performed
- Business Continuity plan completed, not in use
- BCP complete with regular testing and ongoing reviews
Technology adoption*
- No defined strategy around technology adoption
- Laggards or late adopters, no standardisation
- Early adopters, tech standards agreed and published but not adhered to
- Early adopters or innovators, tech standards implemented and constantly reviewed
Planning and budgeting*
- No separate IT budget
- IT operational expenditure only budgeted for
- Both operational and capex expenditure budgets created annually
- Capex and opex budgets with 3-year cash flow projection
IT strategy*
- None, IT is seen as a cost
- Informal IT strategy, not documented
- Formal IT strategy in place but no trigger for reviews
- Strategy document updated annually with progress reviewed quarterly
Business Intelligence*
- No or limited reporting of critical company performance metrics
- Manual reporting with data manipulated in Excel
- Automated reporting with structured review meetings
- Live dashboards drawing data from multiple systems

4. Technology
This section evaluates the performance of your IT support resources.
Cloud*
- No knowledge of what the cloud can do for the business
- Currently investigating cloud technologies but nothing implemented
- Some use of cloud resources already in place or being planned
- Appropriate use of cloud resources where there is a business benefit
Security*
- No defined process to secure data or resources
- Basic security systems in place, but no means of detecting internal or external breaches
- Some documentation policies in place, no ownership of enforcement or updating
- Well documented and enforced security policies encompassing both physical and intellectual property. An owner in place to enforce and update the processes
Document management*
- Unstructured and unplanned document storage system, difficult to find documents. Poor or no data backups
- Structured and logical location to store data. Backup system difficult to use and unreliable
- Well documented and planned file system with search functionality. Staff have full knowledge of how to find information. Reasonable backup system in place
- Best in class' document management system with versioning, collaboration and integrated workflows. Fully recoverable backup system
Managing change*
- Uncontrolled change process, no oversight of changes
- Ad-Hoc change process in place, but no central management
- Centrally managed change control process, communication can be improved
- Formal and centrally managed changed process with 2 way communication to all stakeholders
Agility/refresh cycle*
- Ad-Hoc purchase of new equipment, no budgeting. Only replacing when broken
- Basic planning and budget in place for hardware replacement when required. Prefer to sweat assets where possible
- Planning in place for proactive hardware refreshes or cloud migration, no budget to improve processes through technology or staff training
- Agreed refresh cycles with budgets and cash flow forecasts . Budget allocation for process improvement and staff training

5. IT Support
This section provides insights into the performance of your IT support resources. It establishes whether or not there is a robust capacity model in place, and if you can measure return on investment.
Roles and responsibilities*
- IT roles and responsibilities not clearly defined internally or in terms of dealing with outsourced IT provider
- Roles clearly defined but no measurement system in place internally or for outsource service provider
- Internal or outsourced performance metrics defined and measured
- Internal or outsourced performance measured and benchmarked against industry best practice
IT support model*
- Outsourced break fix, time and materials or internal resource who's primary job is not IT support
- External block hours or part-time internal resource
- Outsourced fixed monthly fee, dedicated internal resource/s or combination of both
- Internal or outsourced, cost or fees linked to performance
IT cost benchmarking*
- IT costs not accurately measured
- IT costs measured and compared to budget
- IT costs measured and ROI calculated
- ROI measured against industry best practice benchmark
Reporting on service levels*
- No service metrics defined
- Service metrics defined but not measured or reported
- Service metrics defined, measured and compared with SLA (outsourced) or OLA (internal)
- Service benchmarking with continual improvement mechanism
IT support capacity model*
- Resource deployment model based on workload
- Resource deployment model based on infrastructure
- Resource deployment model based on supported head count
- Defined capacity metric linked to company gross profit

Your details
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Phone*
Company*
Company Size*

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